Frequently asked questions
What payment methods do you accept?
We offer a wide range of secure payment methods. Here is an overview of the payment methods we accept:
- American Express
- Apple Pay
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- Visa
- Discover
- Diners Club
- Union Pay
Which countries do you deliver to and what are the shipping costs?
We currently deliver to the United Kingdom, with free standard shipping on all orders no minimum spend required.
When will I get my order?
Orders are typically processed within 1–3 business days, after which delivery with in the United Kingdom usually takes 3-5 business days.
Once your order has been dispatched, you’ll receive a confirmation email along with your tracking number, so you can follow your parcel’s progress at any time.
Do I need an account to order?
No, you do not need an account with us to place an order.
How do I track my order?
Once your order has been dispatched, you will receive an email notification containing tracking information.
Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order.
Simply use the provided tracking details to track your package through our delivery partner's website.